How Do I..?

…And Other Frequently Asked Questions

HOW DO I?

Get a Library Card?
Library cards are issued to patrons seven years old or older and /or in first grade and need a parent’s signature until age fourteen. All patrons must be a resident of our library district (Bicknell-Vigo Township Public Library), please bring proof of current address and we can issue you a library card. You may be a reciprocal borrower and be issued a card by bringing in your home library’s card.

Adult patrons (14 years old and up) may check out 15 books at one time.  Children (7 years old or in first grade and through 13 years old) may check out 3 books at one time.

Get a Replacement Card?
Your first library card is issued without charge.  Replacement cards are issued for a nominal fee of $2.00.

Check out an E-Book?
The library continues to offer the OverDrive Digital Library found on the library’s website. First time users will be prompted to enter a password and their library assigned card number.  The first time password is userpass.  Then you will be prompted to create your own password that you will use to access your library account. 

The staff can help you with this process or you may acquire a set of instructions from the library. Once completed, you will go into the Digital Library to select your choice of titles. E-Books will return automatically to the Digital Library after 14 days. You may check out 4 books at a time. Please do not hesitate to contact the library for help in this process if you experience problems. We will be more than happy to help you. 

Renew Items Borrowed?
Please call or bring the items you’d like to renew into the library, it will be renewed unless it has been reserved for another patron. You may renew twice.

Return Items Borrowed?
Please bring in the items you need to return or place them in the drop box at Bicknell branch or the front door slot at Sandborn branch.

Get Other Benefits of my Library Card?
Your library card permits you to check out books, movies and digital media. Most items may be borrowed except for Reference books. Additionally, your library card allows you to attend any of the programs offered by the library. You may also access our website and use our Public Access Catalog and our Digital Media Library. The library system cards are welcome at both the Bicknell and Sandborn libraries.

Search the Catalog?
Searching the online catalog is simple. You may use titles, authors or keywords. When you find what you are looking for, it will tell if the item is located at the Bicknell or Sandborn library and if the items are in or not. If the item you need is at the other library, the director will be happy to get it for you, usually by the next day.

Reserve a Title?
When looking for a particular title, you may find it has been checked out. You can reserve a particular item by calling the library or reserving it through the online catalog. You may always call either Bicknell or Sandborn and ask one of the staff to help you.

Check out Movies?
All patrons may check out movies, but the staff will dispense movies to those under the age of 14 using age appropriate guidelines. There is a limit of three (3) movies per library card and they are checked out to you for a period of 7 days

Borrow Items from Another Library?
Our library belongs to the statewide reciprocal borrowing agreement which allows you to use our card at certain Indiana libraries. Call the library for information on Indiana libraries that you may borrow items from. For those libraries that are not on the list, you must purchase a State PLAC card for a fee set by the State of Indiana to gain borrowing privileges. Our library also uses the State’s Interlibrary Loan services and will make requests to have books sent here on your behalf free of charge. Please contact our Director Caleb Sydow, from our Contact Us page for more information and interlibrary loan procedures.

 

Comments are closed.